Products and Applications.

INFRASTRUCTURE

• “The Wires” - Solid cable work for a solid foundation - Structured cable systems of copper and fiber for voice and data transmission you can count on - “When it doesn’t work, first check the cables”   Harry Newton - author of Newton’s Telecom Dictionary

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• Servers - HiPATH technology from Siemens, a company with a record of engineering and manufacturing excellence, and the financial strength to invest in your future.

  • Siemens HiPATH 3000 Survivable Media Gateways - Your Bridge to the Future

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  • Siemens HiPATH 5000 Softswitch - Full Featured Voice over IP in a QOS enabled network

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• The Network - Unifying multiple locations through a QOS enabled IP WAN, or by TDM tie lines.

  • Siemens HiPATH Allserve, with  Xpressions and ProCenter Office

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  • BBX Technologies OfficeVue Media Server, leveraging the call center for the geographically dispersed organization.

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APPLICATIONS
 

• Workpoints - Siemens optiPoint series telephones and optiClient PC applications are loaded with features and enhancements to propel you and your staff towards new levels of productivity.

  • optiPoint 500 TDM phones for the HiPATH 3000 SMG

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  • optiPoint 400 IP phones for the HiPATH 3000 SMG and the HiPATH 5000 Softswitch

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  • optiPoint 600 TDM/IP phones for the HiPATH 3000 SMG and the HiPATH 5000 Softswitch

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  • optiClient 130, PC SoftClient for the HiPATH 3000 SMG

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• CTI [Computer Telephone Integration] - Customer responsiveness is the watchword of the 21st Century - auto-dialing, screen pops, web interface, desktop video, caller identification, ANI routing, skills based routing, call center management, and information management - Applications that enable the productivity and responsiveness required for success!

  • Siemens ProCenter Office with HiPATH Allserve Xpressions

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  • BBX Technologies OfficeVue Media Server, leveraging the call center for the geographically dispersed organization.

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•  Conferencing - Voice, Video, and Data Collaboration - Solutions that get things done!  Fast!  Efficiently!  Cost effectively! 

  • The Polycom Office, all the tools to unite your global enterprise

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  • E-Dial Conferencing Servers,  with web tools for management and presentations.

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•  Messaging - Unified Systems so they can communicate with you in the mode most convenient for them, then you get the message from your phone, PDA or PC as is most convenient for you.  Multiple modes of notification so you always know when a message awaits you. 

  • BBX Technologies OfficeVue, with "follow-me-anywhere" phone number so you get the call the first time whenever possible, with integrated retrieval of fax, e-mail, and voice messages when you cannot.

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  • Siemens HiPATH Allserve Xpressions - an award winning solution from Siemens integrated into the Allserve and ProCenter Server for distributed networks.

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  • Key Voice Interchange provides all the essentials of a unified messaging platform at an attractive price point.

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  • Siemens Xpressions Compact - Basic Voicemail and Automated Attendant service tightly integrated into the HiPATH 3000 SMG at a very attractive price. 

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• And More.....    Wireless Phones, Voice Loggers [recorders], Call Accounting and Billing Systems, Speaker Paging, Automated Voice Recognition, Headsets, USB Handsets, Lightning Protection, Call Center Management Tools, Mobility [Remote Tele-workers], Power Protection and Backup, Etc.   Everything you need for a complete and well integrated communications solution.

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DATA

• Applications and Network Support, particularly for VPN, Security and QOS issues as are critical for the successful implementation of a converged solution, is available from our business partners with specialties in these areas.
     The Amaral Group, Microsoft Certified Solutions Providers

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     Universal Data Stream, Network Analysts and Sun/UNIX specialists
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ECONOMY

• ISDNstallations can often provide quality pre-owned systems by major manufacturers such as Siemens, Avaya, Lucent, Nortel, Tadiran [ECI], and others.  When cost considerations are predominant, when customer service considerations are minimal, when a temporary solution is needed for the short term, and when opportunities for network cost reductions are insignificant, such a solution can be most advantageous.

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