Products and Applications.

INFRASTRUCTURE

• “The Wires” - Solid cable work for a solid foundation - Structured cable systems of copper and fiber for voice and data transmission you can count on - “When it doesn’t work, first check the cables”   Harry Newton - author of Newton’s Telecom Dictionary

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• Servers - HiPATH converged Platforms from Siemens Enterprise Networks.

  • Siemens HiPATH 3000/4000/5000 Converged Platforms - Bridging to the Future

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  • Siemens HiPATH 8000 Softswitch - Full Featured Voice over IP in a QOS enabled network

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• Networking - Unifying multiple locations through a QOS enabled IP WAN [e.g. MPLS], or by TDM tie lines.

  • Siemens OpenSmart Solutions with Switches, Routers, Network Management, Security, and wireless LAN.

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  • Additional network components from Adtran, NetGear and others.

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APPLICATIONS
 

• Workpoints - OpenStage Phones and the optiClient PC SoftPhone, and the  are loaded with features and applications to propel you and your staff towards new levels of productivity.

  • OpenStage Phones Models 10, 15, 20, 40, 60 and 80 are available in HFA. SIP, and digital models

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  • WL2 Wireless IP phones for mobility throughout your facility and beyond, where ever WiFi

    connectivity exists

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  • optiClient 130 Softphone for the executive on the go, or Call Center agents simply utilizing USB headsets for their voice connection

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  • Standardized SIP phones from any manufacturer  (Cisco, PolyCom, Astra, PingTel, etc.)

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• Unified Communications - Customer responsiveness is the watchword of the 21st Century - Presence Status and Management, auto-dialing, screen pops, web interface, desktop video, caller identification, ANI routing, skills based routing, call center management, and information management - Applications that enable the productivity and responsiveness required for success!

  • Siemens OpenScape Enterprise Server for the large enterprise and featuring large scale drag and drop conferencing, both voice and video

  • Siemens OpenScape Office, for the HiPATH 3000, now with integrated Call Center application.

  • Siemens OpenOffice, the first Unified Communications appliance for up to 150 users..

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  • BBX Technologies Vuesion Unified Communications Server, leveraging the call center for the geographically dispersed organization.

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•  Conferencing - Voice, Video, and Data Collaboration - Solutions that get things done!  Fast!  Efficiently!  Cost effectively! 

  • The Polycom Office, all the tools to unite your global enterprise

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  • E-Dial Conferencing Servers,  with web tools for management and presentations.

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•  Messaging - Unified Systems so they can communicate with you in the mode most convenient for them. Then you get the message from your phone, PDA or PC as is most convenient for you.  Multiple modes of notification so you always know when a message awaits you. 

  • BBX Technologies Vuesion, with "follow-me-anywhere" phone number so you get the call the first time whenever possible, with integrated retrieval of fax, e-mail, and voice messages when you cannot.

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  • Siemens OpenScape - the award winning Unified Communications solution from Siemens

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  • Siemens Xpressions Compact - Basic Voicemail and Automated Attendant service tightly integrated into the HiPATH 3000 at a very attractive price. 

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• And More.....    Wireless Phones, Voice Loggers [recorders], Call Accounting and Billing Systems, Speaker Paging, Automated Voice Recognition, Headsets, USB Handsets, Lightning Protection, Call Center Management Tools, Mobility [Remote Tele-workers], Power Protection and Backup, Etc.   Everything you need for a complete and well integrated communications solution.

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DATA

• Applications and Network Support, particularly for VPN, Security and QOS issues as are critical for the successful implementation of a converged solution, is available from our business partners with specialties in these areas.
     The Amaral Group, Microsoft Certified Solutions Providers

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     Universal Data Stream, Network Analysts and Sun/UNIX specialists
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ECONOMY

• ISDNstallations can often provide quality pre-owned systems by major manufacturers such as Siemens, Avaya, Lucent, Nortel, Tadiran [ECI], and others.  When cost considerations are predominant, when customer service considerations are minimal, when a temporary solution is needed for the short term, and when opportunities for network cost reductions are insignificant, such a solution can be advantageous.

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