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ISDNstallations, Inc.

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ISDNstallations, Inc.

Your communications solutions and support services should:

	Solidify Client Relationships!
	Expand Sales!
	Improve Efficiency!
	Reduce Costs!
	Be Dependable and Well Maintained!
	Enable Informed Management!
	Easily Transition to Innovative and Evolving Technology!
	Be Intelligently Funded!

Shouldn't you be talking to us?

Every organization is unique. But ask yourself the following questions:

	What is the experience of your existing [customers, clients, patients] when they try to contact you to [place an order, set up an appointment, make an inquiry]?
	Likewise, what is the experience of prospective [customers, clients, patients]?
	Is your organization easily accessible? by phone? e-mail? fax? web form? TTY?
	What is the experience of your staff as they strive to address requests from existing or prospective [customers, clients, patients]?
	Are prospective or existing [customers, clients, patients] quickly and efficiently identified and connected with those best able to address their requirements and answer their questions?
	How often are inquiries from existing or prospective [customers, clients, patients] satisfactorily addressed during the initial contact?
	Are your sales staff, service personnel, and support experts accessible whenever required? Wherever located?
	When not accessible, are they quickly and adequately informed as to the nature of a required response?
	Do you ever ask an existing or prospective [customer, client, patient] to hang up and call back to a different number, or at a different time?
	Do you have tools to evaluate and answer the above questions, now and on an ongoing basis?
	Do you know how much communications services are costing you?
	Can you identify the various components of these costs? Specifically and broken out by departments and individuals?
	Can you hold individuals and departments accountable for their communications expenses?
	Can you identify and control abuse? Wasted time? Wasted money?
	Are your communications tools and systems consistently and reliably available all the time? Are you prepared to deal with potential disruptions to your service?
	Are new employees quickly set up with the tools they require to do their jobs? And quickly brought up to speed as to how to use the tools available to them to maximum efficiency?
	When new technology offers opportunities to improve organizational performance and reduce costs, are you able to smoothly integrate this technology into your operation?
	And. without major alterations to your existing cost structure?

Call (800) 494-3447 for a free initial consultation. We can explore a partnership with you which will insure you are properly positioned and continuously supported for swift and efficient communications with your clients, staff, and other support organizations.

We provide communication solutions for today's businesses. We specialize in advanced technologies, leveraging the "Power of IP" to deliver operational efficiencies, reduce costs, and improve customer service. This makes good business sense. Our focus on convergence of voice and data communications is backed by years of dependable service and leading edge products.

Featuring advanced communications products from:

Siemens Enterprise Networks	BBX Technologies	Key Voice
Wygant Scientific	Kentrox	Polycom
Adtran	Chantry Networks	Plantronics
Spectralink	GN Netcom	Panduit
Valcom	eDial	PanaMax

Service is available 24/7 for all types of communications equipment, including key and pbx voice systems, VoIP systems and components, data communications devices, video conferencing systems, and more.

Structured Cabling Systems are also our specialty

Free counters provided by Andale.

Your communications solutions and support services should:

Solidify Client Relationships!

Expand Sales!

Improve Efficiency!

Reduce Costs!

Be Dependable and Well Maintained!

Enable Informed Management!

Easily Transition to Innovative and Evolving Technology!

Be Intelligently Funded!

Every organization is unique. But ask yourself the following questions:

What is the experience of your existing [customers, clients, patients] when they try to contact you to [place an order, set up an appointment, make an inquiry]?

Likewise, what is the experience of prospective [customers, clients, patients]?

Is your organization easily accessible? by phone? e-mail? fax? web form? TTY?

What is the experience of your staff as they strive to address requests from existing or prospective [customers, clients, patients]?

Are prospective or existing [customers, clients, patients] quickly and efficiently identified and connected with those best able to address their requirements and answer their questions?

How often are inquiries from existing or prospective [customers, clients, patients] satisfactorily addressed during the initial contact?

Are your sales staff, service personnel, and support experts accessible whenever required? Wherever located?

When not accessible, are they quickly and adequately informed as to the nature of a required response?

Do you ever ask an existing or prospective [customer, client, patient] to hang up and call back to a different number, or at a different time?

Do you have tools to evaluate and answer the above questions, now and on an ongoing basis?

Do you know how much communications services are costing you?

Can you identify the various components of these costs? Specifically and broken out by departments and individuals?

Can you hold individuals and departments accountable for their communications expenses?

Can you identify and control abuse? Wasted time? Wasted money?

Are your communications tools and systems consistently and reliably available all the time? Are you prepared to deal with potential disruptions to your service?

Are new employees quickly set up with the tools they require to do their jobs? And quickly brought up to speed as to how to use the tools available to them to maximum efficiency?

When new technology offers opportunities to improve organizational performance and reduce costs, are you able to smoothly integrate this technology into your operation?

And. without major alterations to your existing cost structure?

Featuring advanced communications products from: